Privacy Policy Base Template

Owner	Flowdence Legal and Product
Applies to app	All Flowdence Marketplace cloud apps
Review cadence	Quarterly and before publication
Status	Template with placeholders

1. Who we are

• Company name: Flowdence
• Privacy contact: privacy@flowdence.io
• Address: Melbourne AU, 3030

2. Data we process

Flowdence apps may process limited identity, configuration, and operational data needed to provide app functionality. Each app-specific disclosure must define exact categories.

3. Why we process data

• Deliver and maintain the app service.
• Provide support and troubleshooting.
• Protect service security and reliability.

4. Legal basis

Flowdence processes personal data under one or more of the following legal bases, depending on context:

• Performance of a contract (to deliver and operate the app service).
• Legitimate interests (for service security, abuse prevention, reliability, and support operations), where those interests are not overridden by data subject rights.
• Compliance with legal obligations.
• Consent, where consent is required by applicable law.

5. Retention

Each app defines retention periods and deletion workflows in its app-specific data handling disclosure.

6. Data sharing

• No sale of personal data.
• Data sharing is limited to subprocessors and infrastructure required to deliver the app.

7. International transfers

Flowdence may process personal data in jurisdictions where Flowdence, Atlassian, or authorized subprocessors operate. When transferring personal data from regions with transfer restrictions, Flowdence uses appropriate safeguards, including standard contractual clauses or other legally recognized transfer mechanisms.

8. Data subject rights

Requests can be sent to privacy@flowdence.io.

9. Security

Flowdence applies technical and organizational controls documented in the security policy.

10. Changes to this notice

Material updates will be reflected with a revised date and published notice.